I seriously love my new phone. There are few things I would do different or expect on a newer model but all in all it is pretty sweet. The touch screen works well and is super fast. The video quality is crystal clear. Phone clarity is excellent. I have used it to call all over the world and have had no issues with sound at all. Mine is unlocked so all I had to do is throw my chip in from my previous phone here. Everything syncs to Outlook which is nice and pretty cool seeing as the phone is Apple and the sync goes to a Microsoft product. I would definitely recommend this phone to anyone out there.